Business Internet E-Mail Support
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OTHER:
Our e-mail HOSTING company scans all WEB & POLLED e-mail for viruses. It can not be turned off. OPTIONALLY we can set it up to also block SPAM. Please contact Info Systems if you want SPAM blocks activated.
General Delivery Mail
All accounts must be setup but IS Dept.
Any mail sent to @Crane-Interiors.com without an established account ID is directed to the PostMaster.
General
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Three forms of E-mail Service are available:
WEB-Mail, Polled, and Forwarded
Every employee's account may activated (by on-site IS personnel) to use any combination. ALL access requires a personal ID and password, which you can obtain from our information systems personnel at your site. Please note ALL MAIL send to a company URL is the non-exclusive property of the company which reserves ALL RIGHTS to its disposition. Using company e-mail for personal purposes is prohibited and subject to disciplinary action.
Use of Company e-mail services implies you agree to all terms discussed in the Employee Manual for use of Computer Networks and Internet.
WEB-Mail
You can retrieve your mail using any computer on the Internet. Browse to Web Address email.crane-interiors.com . Log-on with your e-mail address ("ID"@crane-interiors.com) and enter your password.
Polled Mail
Your mail is retrieved automatically on a scheduled frequency (typically every 90 minutes) as Info Sys sets in your e-mail client
As the SMTP Server use - smtp.dtccom.net
POP3 Server is pop.SecureServer.net
Forwarded Mail
Our E-mail server sends your mail automatically to another e-mail address. We retain no record. This mail also bypasses our SPAM and Anti-Virus filters.
Large Attachments
Email is NOT intended for the exchange of data. Please use Online File Folders.
Your mailbox can hold only 10MB. With data in it you will receive NO MAIL.
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SPAM XPLODER:
Our WEB Server can optionally scans all e-mail with SPAM XPLODER. Click here for a discussion of features. Please note that this discussion is not with our Server and some of the same services may not be available.
Note: "Forwarded" e-mail, i.e. e-mail that it relays to your personal account can not be scanned.
Since SPAM filters are always subject to "false-positives" we do not automatically turn it on. If you have a SPAM problem these filters may be a solution.
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- - (IMPORTANT) - -
SETTING UP YOUR E-MAIL ACCOUNT
Your e-mail account has advanced SPAM filters that you must setup and manage through WEB-Mail. Use the following procedure to get started.
1) Startup your Internet Browser and go to http://email.crane-interiors.com
2) Log-in with to email name and password.
3) In the blue menu bar, select Settings. In the drop-down select SPAM Settings.
4) Set Spam Filtering is "ON"
5) Set Behavior "Delivery to Bulk Mail"
6) Set Strength to LOW
7) Click on OKAY to close.
When mail is sent to your account, it is filtered and SPAM goes to your Bulk Mail folder. When your mail client fetchs you mail, the SPAM is not retrieved. Unfortun-ately, all SPAM filters sometimes block good mail. If you use Polled Mail (a.k.a. POP3), you should use Web-Mail to check the Bulk Mail every couple of days and delete the contents. Your mailbox has room for only 10MB of data and the Bulk Mail can add up.
If you don't want to check the Bulk Mail and wish to use SPAM filtering, then you should change the Behavior to "Mark Subject with [SPAM]. In this case ALL mes-sages are retrieved when your mail client (Outlook Express or Thunderbird) fetches your mail.
The Web-Mail software provides other service that may interest you. Use the HELP menu for further information.
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CLIENT SPAM FILTERS:
If you choose the GoDaddy SPAM filters Behavior "Mark Subject with [SPAM]", you will want to set up your email client to forward messages marked with [SPAM] to your Delete Folder. It allows you to still view them, but you can easily delete them from your computer.
In Outlook Express select Message in the menu bar and then Create Rule from Message.
1) Check the box "Where the Subject line contains specific words"
2) Check the box "Copy it to the specified folder"
3) Click on the hyperlink "contains the words" and enter [SPAM]. Then click on the hyperlink "specified folder" and browse to your "Deleted items" folder.
4) Enter a name for this rule, such as Go Daddy SPAM.
Click on OKAY to accept.
Other email clients have similar setup. Ask Info Systems for assistance.
